Terms of Service
Last updated: July 7, 2026
These Terms of Service ("Terms") govern your access to and use of Svaraa's website, AI voice assistant, and related services (the "Service"). By signing up for or using the Service, you agree to these Terms. If you do not agree, do not use the Service.
1. The Service
Svaraa provides an AI voice assistant that answers phone calls on behalf of local service businesses, captures caller details, helps schedule appointments, and notifies the business by SMS, email, or other channels. Features and availability may change as we improve the Service.
2. Eligibility and accounts
You must be at least 18 years old and authorized to act on behalf of the business you register. You are responsible for the accuracy of the information you provide, for maintaining the security of your account, and for all activity under it.
3. Text messaging consent
By providing your mobile number and opting in during signup, you consent to receive recurring SMS notifications from Svaraa about your account, leads, and bookings. Message and data rates may apply, and message frequency varies. Reply STOP to opt out or HELP for help. See our Privacy Policy for details on how we handle your information.
4. Your responsibilities
- Use the Service only for lawful purposes and in compliance with applicable laws, including telemarketing, call-recording, and consumer-protection laws that apply to your business and jurisdiction.
- Obtain any consents you are required to obtain from your own callers and customers.
- Do not misuse the Service, interfere with its operation, or attempt to access it in unauthorized ways.
5. Fees, trials, and billing
Paid plans and any free trial are described at signup. When a trial ends, paid charges begin unless you cancel beforehand. Fees are billed in advance on a recurring basis and are non-refundable except where required by law.
6. Cancellation
You may cancel your subscription at any time; cancellation takes effect at the end of your current billing period. We may suspend or terminate access for violation of these Terms or for non-payment.
7. Disclaimers
The Service is provided "as is" and "as available." Svaraa is an automated assistant and may not capture every call or detail perfectly. We do not warrant that the Service will be uninterrupted, error-free, or fit for a particular purpose, to the maximum extent permitted by law.
8. Limitation of liability
To the maximum extent permitted by law, Svaraa will not be liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits or revenues, arising from your use of the Service. Our total liability for any claim will not exceed the amounts you paid us in the three months before the claim.
9. Changes to these Terms
We may update these Terms from time to time. When we do, we will revise the "Last updated" date above and, where appropriate, provide additional notice. Continued use of the Service after changes take effect constitutes acceptance.
10. Contact us
Questions about these Terms? Email getstarted@svaraa.co or call (201) 616-8355.